30 days, no reason needed
We refund a licence purchase in full when you ask within 30 days of the purchase. You do not need to give a reason.
How to ask
Write to the support address shown on the Support page and include the Paddle receipt or order reference.
How the money comes back
Paddle, our reseller and merchant of record, pays the refund back to the payment method used for the purchase.
After the refund
The licence ends when the refund is paid.